Sample order number is # 36686. Enter the number without the # sign. Also, you need to specify your email address that you used when placing the order.
We give a description of the status of orders, for a clearer understanding of what is happening with your order.
Waiting for payment – Bookkeeping verifies the payment information of your order.
Processing – Information on your order is being processed, maybe we will request additional data, maybe we have enough data.
On Hold – Most likely we made a request for additional data and are waiting for their receipt.
Completed – Order completed. It is also referred to the delivery by courier or postal service (if such a delivery method was ordered).
Canceled – You have canceled an order.
Returned – you have refused to purchase policies and the refund procedure is carried out.
Failed – Something went wrong and you made an order, but did not complete it. If you have questions – contact us.